Privacy Policy

1. Information We Collect
We may collect the following types of information when you visit our website or schedule a service:
Personal Information

• Full name

• Email address

• Phone number

• Billing and mailing address

• Date of birth (if voluntarily provided for service scheduling)

Payment Information

• Credit/debit card number

• Billing details
  Note: We do not store full credit card numbers in our system.

Client Preferences & Service History

• Massage/service preferences

• Notes provided for therapist assignments or accommodations

Technical & Device Information

• IP address

• Browser type and version

• Cookies and tracking identifiers to improve site performance

2. How We Use Your Information
Your information is used only for purposes directly related to the services you request, including:

• Scheduling and confirming appointments

• Processing secure payments

• Sending reminders or updates about your bookings

• Providing customer support

• Improving website functionality and client experience

• Marketing promotions (only with your consent)

We never sell, trade, or rent your personal information to third parties.
3. Credit Card Security & Encryption
Spa To Me LLC prioritizes secure handling of financial information.

• All online payments are processed using PCI-DSS compliant payment gateways

• Credit card information is encrypted using SSL/TLS technology during transmission

• We do not store full credit card numbers, CVV, or magnetic stripe data

• Tokenization is used for recurring charges to ensure maximum security

4. Confidentiality & Client Discretion
Spa To Me LLC respects client privacy and upholds strict discretion.

• Client information and booking records are confidential

• Massage therapists and staff are bound by confidentiality agreements

• Client names, photos, addresses, and private life information will never be shared without written consent

• We do not post or promote client session photos without authorization

5. Cookies & Tracking
Our website may use cookies to enhance user experience. Cookies may help:

• Remember login or booking details

• Personalize website experience

• Improve website performance and navigation

• Analyze site traffic

You can disable cookies through your browser settings at any time.
6. Sharing of Information
We only share information when necessary, such as:

• With secure third-party vendors who assist in payment processing

• With services required to fulfill booking operations

• When required by law, subpoena, or legal authority

We do not share data for marketing purposes without your permission.
7. Data Retention
We retain information only as long as necessary for:

• Booking records

• Legal compliance

• Accounting requirements

You may request deletion of your information at any time unless laws require continued retention.
8. Your Rights
You have the right to:

• Request a copy of your personal information

• Request edits or corrections

• Request permanent deletion of your information

• Opt out of promotional messages at any time

9. Children’s Privacy
Spa To Me LLC does not knowingly collect information from anyone under the age of 13 without parental or guardian consent.
10. Updates to This Policy
We may update this Privacy Policy from time to time. The most current version will always be posted on our website with an updated effective date.
11. Contact Information
If you have questions regarding this Privacy Policy or how your data is handled, you may contact us:
Spa To Me LLC
📧 Email: stm@spatome.biz
📞 Phone: 301-379-9702
🌐 Website: spatome.biz